Terms & Conditions

These terms govern your use of the Work Flow Ninja website and, where a subscription is in place, the Work Flow Ninja platform. By using the site or the service you agree to them. If you are agreeing on behalf of an organisation, you confirm you have authority to do so.

Work Flow Ninja is a subscription software service for scheduling, workforce visibility, compliance, welfare and reporting. Features, packaging and commercial terms are set out in your order form or written quotation, which prevails over anything on this website. Descriptions and figures shown on the site are indicative only and are not an offer.

You are responsible for the security of your account credentials and for activity carried out under your account. You must not attempt to gain unauthorised access to the service, interfere with its operation, reverse engineer it, resell it without our written consent, or use it unlawfully or to infringe the rights of others.

You retain ownership of the data you put into the platform. You grant us the licence needed to host and process it in order to provide the service. You are responsible for having a lawful basis for processing your staff’s personal data — including any location or check-in tracking you enable — and for complying with employment, working time, licensing and sector rules that apply to your operation. The platform supports your compliance; it does not replace your legal obligations.

Fees, billing frequency and any minimum term are those stated in your order form. Unless stated otherwise, fees are exclusive of VAT and are payable within 30 days of invoice. We may suspend access to the service where invoices remain unpaid after written notice.

We aim to keep the service available at all times but do not guarantee uninterrupted access. Planned maintenance will be scheduled to reduce disruption where practical. Any committed service levels apply only where expressly agreed in writing.

The platform, website, brand and all related intellectual property remain ours or our licensors’. Nothing in these terms transfers ownership to you beyond the right to use the service during the subscription term.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else which cannot lawfully be limited. Subject to that, neither party is liable for loss of profit, revenue, goodwill or anticipated savings, or for indirect or consequential loss, and our total liability in any 12-month period is limited to the fees paid by you for the service in that period.

Where you use the site as a consumer, your statutory rights are unaffected by these terms.

Either party may terminate for material breach that is not remedied within 30 days of written notice, or on insolvency of the other party. On termination your access ends and, on request made within 30 days, we will provide an export of your data before deletion.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

Questions about these terms: sales@workflowninja.tech.